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Service Desk Agent Contract position Dublin, Ireland (On site) Great opportunity to work as Service Desk Agent for a high profile, well-loved brand within IT Service company, based out of Dublin, Ireland. We are looking for candidates having strong experience in service desk or desk side support. Role Purpose: Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative... more ->
Are you looking for that next step in 1st Line Support? Can you provide customers with excellent service, and understand IT 1st line issues? Location: Ireland (Swords) Role Purpose Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction May be mobile or based on site at a... more ->
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