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Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Power Platform MS Dynamics CRM Microsoft 365 Intune Power BI Office 365 Azure Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
*PLEASE NOTE THIS ROLE SITS WITHIN IR35*PLEASE NOTE THIS ROLE SITS WITHIN IR35* Application Support Specialist/App Support Analyst A fantastic opportunity has arisen for a Application Support Specialist/App Support Analyst to join our London based firm on initial 3 month contract. Application Support Specialist/App Support Analyst Summary:. Gain an in depth understanding of a bespoke Valuations platform to provide support to the Business.. Installing, configure, maintain, update and support the key business applications in use.. Providing a high level of customer service and support to all... more ->
We are actively seeking an IT Support Specialist to work alongside the IT Team in Singapore and a Managed Service Provider to support end users and IT infrastructure in our London office. This position will report directly to the Head of Information Technology. You will be a hands-on technical support with experience and responsibility for the entire infrastructure environment and end user. Accountabilities: Responsible for 1st line support for the IT infrastructure and end-user, including but not limited to New Starter IT setup and training Active Directory Basic networking Windows Servers... more ->
Service Engineer - 1st Line Support & 2nd Line Support A major central gov ernment organisation require a Service Engineer to join them on a 3 month contract, working out of central London 5 days a week. Key Responsibilities. Provides excellent, professional, frontline customer service through the provision of ICT advice and support: o Via phone, email and tickets through the Parliamentary Digital Support Desk o In person in the Commons and Lords Digital Service drop-in centres o In person at users' places of work. Combines excellent business and technical knowledge to understand customers'... more ->
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be... more ->
We have an exciting opportunity to join City & Guilds working as 2nd line Support Technician! This will be a 6 month fixed term contract position. In this role you will be responsible for providing end user support to all C&G employees as well as maintaining daily technical processes that ensure our ICT systems are running efficiently. It will be your job to resolve more complex end user issues within our standard SLA's and KPI's. As 2nd line support, you will create and maintain appropriate documentation and coach and mentor 1st line Support Analysts with the aim to provide and excellent IT... more ->
2nd Line Support Engineer Opportunity for a 2nd Line Support Engineer (Contract) to join an emerging MSP leading the way in Tech, Telecoms and Cyber Security in London. Day Rate: £150p/d - £160p/d Inside IR35 Start ASAP 3 Month Contract with Potential Extension Apply online or contact Cameron Hand via (see below). ABOUT THE CLIENT: Our client provides top quality, bespoke IT solution, working towards becoming the best at what they do. Established over 20 years ago and now looking to grow the team of already impressive individuals. Our client is looking for an experienced 2nd Line Support... more ->
3rd Line Support/Azure Server Administrator Hybrid working 2 days Remote 3 days onsite in London. Responsibilities Manage and maintain the server estate, collaborating with third-party providers when necessary. Administer Azure Servers and ensure their smooth operation. Handle InTune management, file share management, and SharePoint Document server management. Oversee change and incident management processes, as well as DNS/DHCP management and threat/vulnerability management using Qualys. Execute patching, monitor systems with PRTG, manage event logs, and oversee print management.... more ->
Location - London/Hybrid Working Duration - 3 months My client is ideally looking for a SC Cleared 3rd Line Engineer, someone to provide support to the 3rd Line Information Technology team, and one of which will lead our Service Desk. You will support the wider Information Facilities, & Service Development team on a variety of BAU and project activities. Key responsibilities : Service Desk Technical lead, including escalation point and problem management Line management & mentoring of the Service Desk Technicians Being a Technical subject matter expert and provide 3rd line support for... more ->
Infrastructure Engineer Contract - inside IR35 London - hybrid ~£500-£550 Responsibilites: Provide 3rd line support to fix incidents or problems on Windows on prem Servers Create code to deliver Infrastructure as Code Security & Compliance of the Windows OS in relation to other IT infra services Gathers requests for changes in Windows platform services Participate in projects by giving advice (during the design phase) and implementing Make an active contribution to the self-organizing team Business Knowledge/Technical Requirements Thorough understanding of the Microsoft Windows Operating... more ->