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The IT Support Technician will be an integral team member in the Technology department of our industrial/manufacturing company, tasked with providing first-line support and ensuring the smooth operation of all IT systems. This job is a full time, on-site position based in Derby Client Details Our client is a well-established player in the industrial and manufacturing sector. Having a robust team of over 500 employees, they are known for their innovative products and commitment to excellence. The company values technological advancement and invests in its IT infrastructure to stay ahead in the... more ->
Senior IT Support Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN), VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port PLEASE READ - Based in Liverpool 3-4 days a week and Ellesmere Port 1-2 days a week (5 days a week on site)..Applicants MUST be able to drive and this is based on site (Liverpool & Ellesmere Port) 5 days a week - use of a company car is available* An IT company are looking for a Senior IT Support Technician/IT Field Technician to provide technical support (Server/Infrastructure/VLAN and... more ->
Key Responsibilities Provide support for Microsoft and related IT or network-based solutions in both virtualized (Hyper-V preferred, VMWare) and physical hardware deployments. Manage and resolve 1st, 2nd, and 3rd Line cases, ensuring high standards in customer communication, case updates, knowledge base articles, and activities. Efficiently handle the 1st, 2nd, and 3rd Line queue, prioritizing cases according to their urgency and SLA. Resolve cases remotely (via Connectwise Manage, email, phone) or onsite at customer locations as needed, adhering to target resolution times. Requirements:... more ->
PMO Support Analyst Derbyshire (Hybrid) Permanent to £30,000 (DOE) PMO Support Analyst needed for a permanent career opportunity located north of Derby (A38 Corridor). Hybrid working - with the option to work 1 day/week remotely from home. Must have proven experience of working within fast-paced PMO environments. Reporting into the PMO Manager/Programme Lead. A chance to join an established business with a collaborative and positive working environment. Start ASAP during Summer 2024. Key experience + tasks will include: Supporting the day-to-day running of the Programme Management Office... more ->
Job Title: IT Support Engineer (Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00, End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names in delivering complex power systems to find an IT Support Engineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of Printers and Peripherals. Perform incident investigation and... more ->
2nd Line Support Engineer I'm lokoing for a skilled Second Line Support Engineer to join my client's IT team. As a key member of the support staff, you will play a crucial role in maintaining in-house developed products and providing support to end users. Responsibilities: Provide second-line technical support for software solutions. Install and configure software products. Handle data conversions and imports. Perform proactive maintenance on IT systems and software. Manage accurate service desk information for effective issue analysis and configuration management. Collaborate with customers... more ->
Senior SQL Support Analyst, Utilities experience required, Home Based. £30000 - 38000 + benefits. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries... more ->
My Client near Preston is looking for a Software Support Engineer to join their team. The Role : The role of the Software Support Engineer exists to work with the Software team to maintain and provide technical support to Customers who are using systems and to develop software tools for use in house. You will develop and document software maintenance and support procedures/tools. Manage support calls. Log and Track support calls in the designated system. Prioritise and escalate jobs as required to ensure customer satisfaction. Provide software solutions to resolve any system faults. Identify... more ->
Are you a problem solver by nature? Do you thrive in dynamic work environments where no two days are the same? Are you passionate about providing exceptional technical support to clients? If so, we have the perfect opportunity for you! We're seeking a dedicated Technical Support Specialist to join our bustling team in Knutsford. As a Technical Support Specialist, you'll be responsible for creating electronic technical documentation like Field Information Bulletins and Technical Information Bulletins, as well as field engineering procedures. You'll provide technical assistance on machine... more ->
This is a superb opportunity to join a large-scale business as they implement a range of exciting technology projects, and introduce cutting-edge IT for their growing userbase. You will join as a Desktop Support Engineer at their Nottingham head office, providing expert IT Support on both a remote and hands-on basis to end users. Client Details Michael Page are proud to be partnered with an award-winning national brand that have grown into a true market leader within their space. Its a great time to be joining them, as they look to invest heavily into their growing technology function... more ->
Our public sector client is looking to recruit an Infrastructure/Operations Support Engineer 6 to 9 month contract - Hybrid working Manchester Rate - IRO 465pd Inside IR35 Essential skills: Proven experience working in an Operations Team working on a range of hosting technologies such as Azure and/or Hyper V Strong experience in Microsoft technologies such as Active Directory, Group Policy, DNS, SQL server. Experience in supporting M365 services such as Exchange Online, SharePoint Online, Power Platform. Experience in supporting Windows 10 devices and applications. Experience of supporting... more ->
My Client in Preston is looking for a Junior Test Technician. If you have the following experience please apply. The role of Junior Test Technician is a component of Service and Maintenance Team and exists to service, repair and test company supplied products and services to agreed service level agreements. You will have strong attention to detail and have the ability to prioritise work to deliver in an ever changing environment. Booking in and out of repairs Testing faulty equipment prior to repair Inspection and test Basic modular repairs and component level repairs with supervision Problem... more ->
Location - Manchester 1 day a week/remaining days from home Duration - 6 months Rate - £450 - £500 daily (inside IR35) My client is looking for a Infrastructure/Operations Support Engineer, someone with the below skills & experience: Proven experience working in an Operations Team working on a range of hosting technologies such as Azure and/or Hyper V Strong experience in Microsoft technologies such as Active Directory, Group Policy, DNS, SQL server. Experience in supporting M365 services such as Exchange Online, SharePoint Online, Power Platform. Experience in supporting Windows 10 devices... more ->
ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to make developments to their product set and applications. This offers a brilliant opportunity to join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line... more ->
IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties:. Provide end-user IT assistance on all core desktop applications and technologies.. Assist the Service Desk Delivery Manager in the triage of tickets, including:. Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them informed about incident progress and... more ->
We are recruiting someone with proven 1st line Support/Helpdesk experience for our Sheffield based client. On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office. What you will be working on: As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks: Ensuring that all requests for IT support are logged in the service desk software, and that regular updates are recorded in each open... more ->
Service Desk Agent Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line team based within our office in Manchester. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our... more ->
Service Desk Agent Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our... more ->
2nd Line Network Engineer, CCNP, ONSITE in Cheshire, ASAP, 3 months +, Inside IR35, £Good We are currently recruiting for 2nd Line Network Engineer, to join our well established managed services team, due to internal growth, to provide network support, triaging and troubleshooting to our customers and within the internal departments. You should also ideally be local or within commutable distance to the Cheshire area for easy access and commute to the office, as we adopt a 3 days working in the office approach, however we would be willing to accept remote based candidates if they have the... more ->
Head of IT Hybrid Education My client is seeking a talented and experienced professional to join their friendly and supportive team as the Head of IT. This is a fantastic opportunity to embrace a new and exciting challenge and make a significant contribution to the continued success of the Trust. The Head of IT will play a pivotal role in shaping, developing, and executing the IT strategy. The successful candidate will oversee the IT Services function, manage infrastructure, and ensure seamless technical operations. Key Responsibilities: Strategic IT Leadership: Develop and implement a... more ->