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Are you a skilled Support Analyst with a passion for Linux, SQL, and application troubleshooting? Do you have hands-on experience in Front Office trading environments? Responsibilities: Provide comprehensive support and troubleshooting for trading applications and systems. Leverage Linux, SQL, and application debugging skills to resolve technical issues efficiently. Collaborate with cross-functional teams to ensure seamless system operations. Utilize Front Office trading experience to understand and address business-critical requirements. Be open-minded and adaptable to work on multiple tasks... more ->
Application Support Analyst, 2nd/3rd Line Support - Financial/Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd/3rd Line Support/Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a mixed Windows/Linux environment with preferred candidates having strong Database/SQL and Scripting skills. Not essential but preferred candidates will come from a Market Data/Trade Floor Support background with any Energy Trading experience highly beneficial and their associates Trading Systems/ETRM's - EDF, Gazprom, Trayport, Shell. Candidates... more ->
IT Support Analyst - Investment Management - 1st/2nd Line Support - O365 Our client, a leading Investment Management organisation based in London, are looking for an IT Support Analyst to join them on a permanent basis. This will be joining their Help Desk team playing a key role in a range of business-critical projects. The successful candidate will act as a key member of the IT Help Desk providing first and second line support and assistance to the business assisting with technology BAU and project related activity. Alongside this you will take ownership of tasks communicating with a range... more ->
IT Support Analyst - Citrix - Windows - Azure - Financial Services An IT Support Analyst is required to join an asset management organisation to join an established team that ensures the business' IT services are fully supported. Based in London (hybrid working), this is a permanent role offering between £40,000 - £50,000 + a very good bonus paid every 6 months. You will be responsible for being one of the escalation points of all things technical within the established helpdesk team. The role is heavily hands on, responding to any 1st - 3rd line technical issues across the technology estate.... more ->
Product Support Analyst - Up to £350 per day PAYE - UK Remote - 6 month contract My client, the leading global social media/technology organisation, are looking to recruit a Product Support Analyst to join them on a 6 months contract. Role and Responsibilities: Build technical knowledge and expertise in the organisations market leading social media platforms various advertising products Provide consultative guidance to sales teams and external clients on best practices and the organisations product setups Troubleshoot and prioritise technical advertising issues, and escalate to specialists... more ->
Technical Support Analyst (Contract) Rate: 400-500 Inside (IR35) A leading financial services client is recruiting a Technical Support Analyst to join their global IT team. The successful candidate will provide 1st to 3rd line technical support and user administration for their offices in the UK, Europe, U.S, and Asia. Key Responsibilities: - Ensure all incidents and service requests are resolved within SLAs - Manage tickets, ensuring correct logging, closing, and quality of information - Administer SharePoint, Active Directory, and Office 365 - Support technologies across the Microsoft... more ->
IT Support Analyst Southampton - Office based £25,000 to £30,000 plus benefits This is a great opportunity for an IT Support Engineer to join an growing business supporting the company's internal users on a range of technical issues. The company are looking for a skilled IT Support Engineer to become part of their team supporting users of the company's IT systems, applications and infrastructure. This would be an excellent opportunity for a 1st line engineer or service desk engineer looking for a move into a role with more responsibility in a dynamic and technically challenging environment.... more ->
The Application Support team is responsible for providing technical support for all Front Office and post-trade applications including trade capture, market data, settlement and clearing systems. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Client Details Our client is a global financial services platform that offers essential liquidity, market access, and infrastructure services to clients in the energy, commodities, and financial markets. Description The... more ->
Position Overview: Our client uses a proprietary, internally developed knowledgebase system known as 'G- Trac'. Initially designed to enhance team communication, collaboration and reporting, G-Trac aggregates updated information on a variety of modules, including but not limited to CRM, companies, events, Legal agreements, projects, inventory, CMS, training, policies, HSE, risks, and sales orders. Recently, the company has taken a strategic pivot to transform G-Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business... more ->
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right... more ->
3rd Line IT Support Analyst (2nd/3rd Line Support) Working Arrangement: 5 days per week on site for first few weeks and then switching to 3 days per week once up to speed with the environment. Reporting into the Service Desk Manager, the 3rd Line IT Support Analyst will provide end user 3rd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI's and to be an active escalation point for 1st and 2nd line engineers. Responsibilities: - Ensure the delivery of day to day support to the organisation's users, covering... more ->
IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties:. Provide end-user IT assistance on all core desktop applications and technologies.. Assist the Service Desk Delivery Manager in the triage of tickets, including:. Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them informed about incident progress and... more ->
IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You will provide 1st and 2nd level support providing... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new permanent position we'd like to discuss with you. Please note this role will require onsite attendance 5 days per week initially and will then move to two days remote once 'bedded in'. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new contract we'd like to discuss with you. Please note this role is inside IR35 and will require onsite attendance 5 days per week and the contract length is initially 3 weeks. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and related... more ->
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance... more ->
Telefonica Tech UK is an IT Solutions firm with a number of offices and Data Centres across England and we are currently looking for an SC Cleared IT Support Engineer to join our ServiceDesk on a permanent basis on site with one of our clients based in London, SW1A. Active SC Clearance is a must. Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Satellite Equipment Room patching of access switches; Shared Printers (GovPrint); Audio Visual Equipment; Room Booking Tablets; Digital Signs. (The ITSM... more ->
SOC Analyst Mondas Consulting Mondas are looking for an ambitious SOC Analyst to support and guide our Farnborough based Security Operations Centre (SOC). This is a fantastic opportunity for a junior level candidate looking to progress their career or an information security professional looking to work within a Security Operations Centre. About Us Our head office located in central Hampshire is the home of our SOC which is the heart and soul of our business identity as a whole. We strive for excellence and our team is full of ambitious, skilled and hard working professionals who all share... more ->
2nd Line Support Technician - IT Support Analyst Our client, a global organisation, is looking to recruit the services of an experienced IT Support Technician for an initial 6 month fixed-term contract, based in Knightsbridge, west central London. While the initial contract is 6 months, there is a possibility the role will then become permanent. The post holder will be responsible for day to day oversight and administration of our client's mulit-site IT infrastructure and the third party providers that deliver support for the physical and virtualised infrastructure. Responsibilities will... more ->
VDI Analyst Rate£37.33/Hr Location Shenley Wood - Milton Keynes Contract 6 months Job Description: To work within the EUT Product Team, specifically supporting the VDI team. Reporting to the Product Team lead. The primary role is to support the VDI platform and Infrastructure both in and out of working hours. This will include assisting with the solution design and execution of the delivery and testing on VDI platforms. This will be achieved by translating the Technical Architecture into a deliverable solution to meet the needs of the client. The role holder will have communication with all... more ->